Marketing to Your Customer’s New Year Mindset

JJ TysonSeasonal Marketing

Marketing to Your Customer's New Year Mindset

For many, New Year’s resolutions are an annual tradition. Domestically, almost half of the U.S. population participates in this annual goal setting. As a concept, the phenomenon brings a sense of inspiration and hope. However, this is certainly dampened when you realize how many resolutions are unsuccessful.

Though New Year’s resolutioners tend to feel very determined in first weeks of January,  80% of resolutions fail by mid-February. While this statistic may strike us as disappointing, it’s actually good news for us as marketers, unless you just bought a Bowflex.

Since marketing is all about appealing to desire, New Year’s resolutions are an annual jackpot.

Many people want to create a positive change for themselves in the new year. This gives marketers the opportunity to help people stick to their goals by marketing to your customer’s new year mindset.

With that being said, we’ve compiled tactics to help you appeal to your customer’s new mindset.

New Year, New Marketing

Virtually any product can be promoted using resolution marketing. Often, it’s simply a matter of finding how a brand fits into the larger scheme of life improvement. For many brands, this is as easy as re-framing their value proposition.

For instance, if you sell health related products, whether it’s vitamins, treadmills, or anything in between you’ve already got a leg up on the competition. Health-improvement goals are the most common resolutions in the U.S. That being said, there are many popular resolutions unrelated to health.

For brands specializing in apparel, consider playing off the “New Year, New You” mantra. If you sell technology, you can encourage customers to have a more productive year. If you sell something on the more indulgent side, frame the product as a luxury that they deserve this new year.

Knowing Your Audience

Now comes the burning question: “How can I know what my customers’ resolutions are?” The beauty of resolution marketing is that you don’t have to know a consumer’s exact goals.

Although resolutions may seem very specific, they stem from a common place – the desire to improve quality of life. By encouraging your customers to improve their lives with your products, you can tap into the resolution mindset.

Sending a Message

Email remarketing is an extremely effective way to spread resolution messaging. First off, start by choosing the proper timing. Late January and early February are the most common times for giving up a resolution. Thus, contacting people during that window is most likely to convince them not to give up.

Formatting Your Message

So what should the messaging look like? Well, that’s up to your individual brand and tone. If you need inspiration, here is an example that should give you a good place to start.

“Hi <name>,

We know New Year’s resolutions are hard to keep. But at <company> we want to help you treat yourself better. <Product> is a great way to <meet your fitness goals/refresh your wardrobe/treat yourself/make yourself more productive>. So what are you waiting for? Visit <company website> and stay true your goals. Remember: “New Year, New You.”



As always, make sure to send your email at a time when it’s likely to be read. Generally, this means sending during the late morning/early afternoon on a weekday.

Resolving Resolutions

Although they are difficult to keep up with, resolutions have the power to change lives. The goal of self-betterment is something many people take seriously, especially during the new year. By marketing to your customer’s new year mindset, you can help better their lives. 

The key to resolution marketing is genuinely wanting to help people better themselves and having conviction that your products or services can play a part in that. Such a relationship increases consumer trust, brand loyalty, and yes, conversions.

Looking for Innovative Marketing Strategies?

Check out UpSellit’s Winter Seasonal Marketing Guide. It’s packed with new insights, fresh ideas, and a little warmth for those winter blues. It’s a great resource and it’s totally free! Make the most of the season and download it today!

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